FAQ

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Shipping Information

Delivery charges may vary depending on the delivery location and the type of products ordered. You can find detailed information on our delivery charges page.

Yes, we offer same-day delivery for orders placed before our specified cutoff time. Please check our delivery information page for details.

Yes, you can track your order by logging into your account on our website. We will also provide you with a tracking link via email once your order is dispatched.

As an international shipping company, we strive to provide transparent and accurate information regarding customs and import charges for your parcel. Customs and import regulations vary by country, and these charges are determined by the customs authorities of the destination country.

Yes, we offer customization options for certain products. You can add personalized messages, select preferred colors, and choose from various sizes and arrangements. Look for customization options during the product selection process.

Returns & Refunds

You can place an order on our website by selecting the desired products and adding them to your cart. Follow the checkout process to complete the order. Alternatively, you can call our customer support team to place an order over the phone.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. You can also choose cash on delivery (COD) for eligible locations

If the recipient is unavailable at the time of delivery, we will attempt to leave the package with a neighbor or a safe place at the delivery address. If that’s not possible, we will contact the sender to arrange a re-delivery or provide further instructions

Yes, we provide special pricing and services for bulk and corporate orders. Please contact our corporate sales team for more information and assistance

We strive to ensure the quality of our products. If you are dissatisfied with your order, please contact our customer support team within [X] hours of delivery, and we will be happy to assist you with a refund or replacement as per our policy.

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